As the UI/UX Designer for Afro Reservation, I developed a comprehensive restaurant management panel aimed at streamlining operations for restaurant owners. The design focuses on intuitive navigation, real-time updates, and efficient management of reservations, menus, and customer interactions.
Context
Afro Reservation is a platform dedicated to enhancing the dining experience by connecting customers with restaurants seamlessly. To support restaurant partners, there was a need for a robust backend system that allows for efficient management of daily operations, including reservations, menu updates, and customer communications.
Details
Time Frame:
Apr 25 – Apr 25
Role:
UI/UX Designer, Usability Researcher
Involvement:
Web Interface, Prototyping
Overview
The project entailed designing a responsive web application tailored for restaurant administrators. Key features included:
- Dashboard Overview: Real-time insights into reservations, customer feedback, and daily metrics.
- Reservation Management: Tools to view, confirm, or modify bookings with ease.
- Menu Editor: A dynamic interface to update menu items, prices, and availability.
- Customer Interaction: Integrated messaging system to communicate with patrons.
- Analytics: Visual representations of sales data, peak hours, and customer demographics.
Challenge
- Complex Data Presentation: Ensuring that vast amounts of data are presented clearly without overwhelming the user.
- Real-Time Updates: Designing systems that reflect changes instantly, crucial for reservations and menu availability.
- User Accessibility: Catering to a diverse user base with varying levels of technical proficiency.
- Mobile Responsiveness: Ensuring full functionality across devices, especially tablets and smartphones used in restaurant settings.
Solution
- Modular Design: Implemented a card-based layout, allowing users to focus on one task at a time.
- Color Coding & Icons: Used visual cues to differentiate between reservation statuses and menu categories.
- Interactive Elements: Incorporated drag-and-drop features for table assignments and menu organization.
- Responsive Framework: Utilized a mobile-first approach, ensuring seamless experience across all devices.
- User Testing: Conducted sessions with restaurant staff to gather feedback and iteratively improve the interface.
Results
- Increased Efficiency: Restaurants reported a 30% reduction in time spent managing reservations and menus.
- Positive Feedback: Users praised the intuitive design and ease of navigation.
- Higher Engagement: Enhanced customer communication tools led to improved patron satisfaction and repeat bookings.
- Scalability: The modular design allowed for easy integration of additional features based on user needs.